People-centric,
data-driven
project leadership
Project Case Studies
Reduced internal support tickets by 70%
Significantly lowered support volume by identifying root causes, prioritizing fixes, and coordinating changes across teams
Cut support team workload by 9.4%
Used qualitative and quantitative insights to guide changes that reduced ticket volume and improved team efficiency
Drove strategy and requirements for website redesign and build
Validated assumptions, reduced risk, and compiled recommendations and a statement of work to guide a large-scale rebuild
AI Skills and Tools
I have hands-on experience using AI tools to support and accelerate my work. I integrate AI into my daily processes whenever it empowers faster, better work.
AI Tools
Claude and Claude Skills
CoPilot Agents
Cursor
Figma Make
ChatGPT
NotebookLM
Miro AI tools
Testimonials
“Sierra played a key role in my professional development, coaching me through my transition into a Senior UX Designer role. Their leadership style fostered collaboration and creativity, making our team stronger and our work more effective.”
Olivia Rosario, Sr. UX Designer at DealerOn
“[Sierra has] a wealth of experience designing solutions from early stage startups to mature multi-product companies.”
Dmitry Fonarev, Founder of Kubeshop
About
I am Sierra Willenburg, a project management pro with a background in UX and over 11 years of experience working on SaaS products, websites, and apps.
Get in touch
From the Blog
Read my blog at breakneckux.com
